Terms of Service

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Welcome to CloyAi! These Terms of Service ("Terms") govern your access to and use of CloyAi's AI-powered product photography platform and services. By creating an account or using our services, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree to these Terms, you may not use our services.

1. Acceptance of Terms

By accessing or using CloyAi's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. You also represent that you are at least 13 years of age and have the legal capacity to enter into this agreement.

2. Description of Services

CloyAi provides an AI-powered platform that enables users to:

  • Upload product and clothing images
  • Generate professional product photography using AI technology
  • Transform clothing onto virtual models
  • Download and use generated images for commercial purposes
  • Access galleries and manage projects

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts

3.1 Account Creation

To use our services, you must create an account by providing accurate and complete information. You may register using:

  • Email and password
  • Google OAuth
  • Facebook Login
  • Other supported OAuth providers

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. Subscription Plans and Billing

4.1 Plans

CloyAi offers different subscription plans with varying features and image generation limits:

  • Free Tier: Limited access to basic features
  • Starter Plan: 100 AI-generated images
  • Pro Plan: 500 high-quality images with priority processing
  • Business Plan: 1,000 professional images with dedicated support

4.2 Payment

By subscribing to a paid plan, you authorize us to charge your payment method for the applicable fees. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

4.3 Billing Cycle

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). Your subscription will automatically renew unless you cancel before the renewal date.

4.4 Price Changes

We may change our pricing at any time. Price changes will not affect your current billing cycle but will apply to subsequent renewals. We will provide advance notice of significant price changes.

5. User Content and Intellectual Property

5.1 Your Content

You retain ownership of all images and content you upload to CloyAi ("User Content"). By uploading User Content, you grant us a limited, non-exclusive, worldwide license to process, store, and display your content solely for the purpose of providing our services.

5.2 Generated Images

You own the AI-generated images created using our platform. You may use these images for commercial purposes, including marketing, e-commerce, and promotional materials.

5.3 Prohibited Content

You may not upload content that:

  • Violates any laws or regulations
  • Infringes on intellectual property rights of others
  • Contains explicit, offensive, or inappropriate material
  • Promotes hate, violence, or discrimination
  • Contains malware or malicious code

5.4 Our Intellectual Property

CloyAi's platform, technology, software, branding, and all related intellectual property are owned by CloyAi and are protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or reverse engineer any part of our services without permission.

6. Acceptable Use Policy

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or networks
  • Upload viruses, malware, or harmful code
  • Interfere with or disrupt the operation of our services
  • Scrape, data mine, or extract data from our platform using automated tools
  • Resell or redistribute our services without authorization
  • Impersonate others or misrepresent your affiliation
  • Violate the rights of other users

7. AI Technology and Limitations

7.1 AI Output Quality

Our AI technology strives to produce high-quality results, but we do not guarantee perfection. AI-generated images may contain imperfections, artifacts, or variations.

7.2 Processing Time

While we aim to process images quickly, processing times may vary based on system load, image complexity, and your subscription plan.

7.3 Image Suitability

AI results depend on the quality of uploaded images. We recommend uploading clear, high-resolution images for best results. We are not responsible for poor results due to low-quality inputs.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers and Limitation of Liability

9.1 Service Availability

Our services are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure service.

9.2 Limitation of Liability

To the maximum extent permitted by law, CloyAi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to:

  • Loss of profits, revenue, or data
  • Business interruption
  • Loss of goodwill or reputation
  • Cost of substitute services

Our total liability for any claims arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

9.3 Indemnification

You agree to indemnify and hold CloyAi harmless from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of our services.

10. Cancellation and Refunds

10.1 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

10.2 Refund Policy

All subscription fees are generally non-refundable. However, we may offer refunds at our discretion in cases of:

  • Billing errors or unauthorized charges
  • Service outages or technical issues preventing service use
  • Other exceptional circumstances

Refund requests must be submitted within 7 days of the charge.

11. Third-Party Services

Our platform may integrate with third-party services (e.g., payment processors, OAuth providers, cloud storage). We are not responsible for the availability, content, or practices of third-party services. Your use of third-party services is subject to their respective terms and policies.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or by posting a notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated Terms.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Abusive behavior toward our staff or other users
  • Non-payment of fees

Upon termination, your right to use our services will cease immediately. Provisions that should survive termination (e.g., intellectual property, liability limitations) will remain in effect.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our services shall be resolved through:

  • Good faith negotiations
  • Mediation or arbitration (if applicable)
  • Competent courts in the appropriate jurisdiction

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CloyAi regarding the use of our services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16. Contact Information

If you have questions or concerns about these Terms of Service, please contact us:

Email: legal@cloyai.com

Support: support@cloyai.com

Website: cloyai.com

By using CloyAi, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

CloyAi

AI product photography solutions for your brand.

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